OUR MISSION
Empowering Minds to Navigate Risk with Confidence
Black Onyx Consulting is dedicated to providing education and services that support the empowerment of professionals engaging with clientele that present with complex behaviours and significant risk.
Black Onyx Consulting offers targeted needs-based training packages for organisations that are balanced with harm minimisation techniques for both employees and clients. Our goal is to ensure your staff have the knowledge and practical tools to feel confident and safe in complex situations.
Black Onyx strives to support our clients to develop the skills necessary to identify and mitigate risk. With a focus on safe and meaningful engagement, in order to reduce overall risk and facilitate effective long-term service provision.
OUR SERVICES
Risk Identification and Management Training
Our goal is to provide your staff with the tools and knowledge to proactively identify risks and implement strategies to limit or mitigate those risks when interacting with clients presenting with complex problematic behaviours.
We offer training that can be delivered in-person or through an online platform. Our training is overarchingly focused on developing situational awareness in your staff and our training packages can be tailored to meet your specific needs.
Our training packages include:
. Identifying Pre-attack indicators
. Rapport building
. De-escalation techniques
. Establishing and maintaining Boundaries.
. Critical thinking in high stress situations.
. Creating and maintaining a safe working environment
. Risk assessment and safety planning
. Safety and accountability
. Situational awareness
Just to name a few, If you have something specific in mind, please reach out.
Incident Reporting and Case Note Development
Information is power
Case notes and Incident reports are essential for managers to have a thorough understanding of what your staff are experiencing on a daily basis.
In many instances case notes and incident reports are submitted with a significant lack of detail, resulting in critical information not being available for review.
At Black Onyx Consulting we have a wealth of experience when it comes to both.
We offer support and training focused on developing your staff's ability to identify critical information and include that information in their case notes and incident reports.
This will ensure staff are providing appropriate and relevant information to management to continuously develop staff processes and implement change where necessary to ensure staff safety and wellbeing.
Risk Management Consulting
Our Risk Management Consulting services help Black Onyx Consulting identify and mitigate risks in your workplace. We work with you to develop a risk management plan that fits your needs and helps you protect your staff from potential risks and threats.